Q: HOW LONG DOES IT TAKE TO SHIP?
A: Normally your items will ship the same day if the order
is placed before 2pm Pacific. If you order after hours or
on a weekend, your order normally goes out the next business
day. We always keep you up to date on the status of your order.
Q: HOW CAN I FIND OUT ABOUT AVAILABILITY OF SPECIAL COLORS?
A: Midnight Blue, White, Lime Green, Burgundy, Black may not
be available for a long time. Seasonal colors may be out of
stock for as long as a year. If you are ordering a special
color, you are advised to check on availability before you
complete your order. If you order a color without checking
first and we do not have it in stock, we will call you to
help you select an alternate style or color.
Q: IS MY BAUER
2000 DISHWASHER SAFE?
A: Unfortunately,
there is no cut and dried answer here. We at Bauer put the
pottery in the dishwasher daily without having any problems.
That being said, please keep in mind that Bauer 2000 achieves
its bright color by being low-fire, which means that it
has a greater tendency to chip. If you are using a dishwasher,
take extra care when loading. Continued dishwasher use over
the life of the product may result in losing its sheen slightly
over time.
Q:
IS MY BAUER 2000 MICROWAVE SAFE?
A: We also use
Bauer in the microwave here without any problems. The only
side effect, as with dishwashing, may be slight loss of
sheen over the life of the product.
Q:
IS MY BAUER 2000 OVEN SAFE?
A: We recommend
that you do not put your Bauer 2000 in the oven. Although
originally fired at 1700° F, your oven heated Bauer
2000 will crack when you place it on a cold surface.
|
